privacy-policy-tomoland-en

Privacy Policy

PT. Tomoland Inti Gajayana · Last updated: June 6, 2026

PT. Tomoland Inti Gajayana (“Tomoland”, “we”, “us”, or “our”) operates the website https://tomoland.id/ and provides marketing services for residential properties and boarding houses (kost) in Malang City. This Privacy Policy explains how we collect, use, store, and protect your personal data when you submit a form on our website or through our advertisements on Meta platforms (Facebook and Instagram).

1. Information We Collect

When you complete a registration or inquiry form (whether on our website or through Lead Ads on Facebook/Instagram), we may collect:

• Full name
• Email address
• Phone number / WhatsApp number
• Information about your interests or inquiries related to our property projects (e.g., unit type, preferred location)

We may also automatically collect technical data such as IP address, device type, and browsing activity through cookies and similar technologies.

2. How We Use Your Data

• To contact you and provide the information, offers, and property survey schedules you request;
• To process and respond to your inquiries;
• To send relevant marketing and promotional information;
• To improve the quality of our services, website, and advertising campaigns;
• To comply with applicable legal obligations.

3. Data Collection through Meta Ads (Facebook & Instagram)

If you submit your data through an instant form (Lead Ads) on Facebook or Instagram, that data is forwarded to us by Meta Platforms, Inc. in accordance with the consent you provide. Meta’s use of data is governed by the Meta Privacy Policy. We use this data solely for the purposes described in this Privacy Policy.

4. Sharing Data with Third Parties

We do not sell your personal data. We may share data on a limited basis with:

• Tomoland’s internal team and authorized marketing personnel;
• Technology service providers (e.g., hosting services, CRM, WhatsApp Business, and advertising platforms such as Meta) that support our operations;
• Authorities where required by law.

5. Data Storage and Security

Your data is retained for as long as necessary to fulfill the purposes above or as required by law. We implement reasonable technical and organizational security measures to protect your data from unauthorized access, alteration, or disclosure.

6. Your Rights

You have the right to access, correct, update, or request deletion of your personal data, as well as to withdraw your marketing consent at any time. To exercise these rights, please contact us using the details below.

7. Cookies

Our website uses cookies to enhance user experience and analyze traffic. You may disable cookies through your browser settings, although some website features may not function optimally.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page with the latest update date.

9. Contact Us